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Mission Statement

Our mission is to build lasting, mutually beneficial relationships with our clients and our employees by offering the highest in quality products, services and a positive work environment built on a solid wealth of knowledge. We are only as strong and successful as the relationships we build.

 

QUALITY STATEMENT

Quality is important to our business because we value our customers. We strive to provide you with products and services which meet and even exceed your expectations. RPM is committed to continuous improvement and we have implemented a proven Quality Management System, which provides a framework for measuring and improving our performance. Thank you for trusting us with your business.

LOGISTICS

Whether you are ordering locally, nationally or internationally we have shipping partners and distribution plans ready to assist you. RPM understands the matrix of ship to site and on time delivery, so we will help coordinate with you until your product reaches its destination. You can count on our team of professionals to deliver well beyond your PO! 

CUSTOMER CARE

We will treat you as we wish to be treated. At RPM it’s all about giving you an experience and building the relationship! We understand daily schedules and that unforeseen events can happen, RPM will help you work through them. We are not happy unless you are happy. We value your business and will never take you for granted. RPM has a team of dedicated members who will support more than just your product.